Shipping policy

Shipping Policy

Last Updated: 09/04/2026

At Zuzus Trove, we take great care in packaging and delivering your jewelry safely to your doorstep. Here's everything you need to know about our shipping.

Delivery Area

We ship to all locations across India. We currently do not offer international shipping.

Processing Time

  • Standard processing: 1 business day (Monday–Friday)
  • Cut-off time: 2:00 PM IST — orders placed after this time are processed the next business day
  • You will receive an email and/or WhatsApp notification with a tracking number once your order has been shipped.

Shipping Options

Express Shipping (Prepaid Only)

  • Delivery time: 3–5 business days
  • Shipping cost: ₹99
  • Note: Available only for prepaid orders

Surface Shipping (Prepaid)

  • Delivery time: 5–8 business days
  • Shipping cost: ₹69

Cash on Delivery (COD) — Surface Shipping

  • Delivery time: 5–8 business days
  • Shipping cost: ₹139 (includes COD handling charges)

Free Shipping

  • Orders above ₹1,000 qualify for free prepaid surface shipping (5–8 business days)
  • COD shipping is not free, even for orders above ₹1,000

Packaging

Your jewelry is carefully packaged to ensure safe arrival. We use eco-friendly materials whenever possible. In some cases, bubble wrap may be used for extra protection during transit.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your order at any time using the tracking link provided or by visiting our Order Tracking page.

Delivery Issues

If your order is delayed, lost, or shows as delivered but you haven't received it, please contact us within 48 hours:

We will coordinate with our logistics partner to resolve the issue as quickly as possible.

Contact

For any shipping-related questions, reach out to us:

Brand Zuzus Trove
Phone +91 6238358495
Email support@zuzustrove.com